Happy New Year!
We're now 2 weeks into the new year and the self employed and business owners are finding their feet and putting new year plans into action. As a small business owner myself, I know, if you sit still, you become a target for those that want to achieve and before long, you're left behind the competition.
What do you want to achieve in 2015? More customers? Good reviews? Repeat custom? Expand your business?
One of the most easiest things to do, is to allow your customers to reach somebody every time they ring. This gives them the reassurance that you are contactable, reliable and possibly a bigger company than you are.
If you want more customers, you need to answer their calls.
If you want good customer reviews, then answering every call to put their mind at rest when things go wrong, or even to let them know you're dealing with their new enquiry.
Do you want repeat custom? Then give them the service that they deserve in 2015 and don't leave anything to chance.
Everybody wants more customers? That's what we're in business for. It's hard to go and meet customers, go to trade shows, go to networking events like breakfasts and talks when you think you have no other option to handle your business whilst you're unavailable.
It doesn't have to be this way, by using a call answering service, you can guarantee your calls will be answered, handled and you will be left to deal with them when you are able to.
Many of our customers initially were worried about the cost, however the majority find that in reality, for the times you divert to us and the fact we don't charge for sales, dropped, family calls....means on average our customers pay less than £30 a month. Probably less than their mobile phone contracts.
Give us a try and make sure you customers reach someone when they call your business.